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FAQ

help! my colors and images aren’t showing when I visit my site

  • this is normal when you first install a Dixon Sheppard WordPress theme.  Go to the customize section, under appearance in your admin dashboard and select your colors and images there.  Even if you wish to keep the default color scheme you must first select a different color and then click the button labelled as default.  After  all those selections are made and uploaded click publish, and your site will look like you want it to.

help!  my sidebar image looks weird

  • Ideal image dimensions are 230 x 230.

help!  my header image looks weird

  • Erii is best suited for images sized 1600 wide by 700 tall.  Other sizes will shrink or stretch to fit those dimensions and as a result, may look odd.

help!  there’s no social icons in the menu

  • Erii supports Font Awesome and in the demo uses Font Awesome icons.  Copy and paste the code from Font Awesome into your menu setting and it will become the social icon you chose.

how do I? show my instagram feed

  • Download Instagram Feed, connect to your Instagram account, and put [instagram-feed] in a text widget.
    • want your feed to look just like the demos?  Set the number of photos to 5 and the number of columns to 5

how do I? show my mailchimp form

  • Go to MailChimp.com and go to your lists.  Find the sign up forms and choose the unstyled one with only the required fields.

I need more help!

Submit a support ticket.  Please clearly state the problem and include screenshots if you are able.  Please allow up to 24 hours for a response.

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